ph11 Terms and Conditions — Know the Rules Before You Play

You must be at least 18 years of age to register and use the ph11 platform. By creating an account, you confirm that you meet this age requirement and that you are accessing the platform from a jurisdiction where online sports betting and casino-style entertainment is permitted for your use. Each player is permitted to hold only one account on ph11 — duplicate accounts are not allowed and may result in account suspension. When registering, you are required to provide accurate and complete personal information; providing false details is a violation of these terms and may result in the permanent closure of your account. ph11 reserves the right to request identity verification documents at any time to confirm that the information provided during registration is accurate. Accounts found to belong to minors will be closed immediately and any funds held in those accounts will be handled in accordance with applicable regulations. If you are unsure whether you are eligible to use ph11, pleasereview our FAQ page for guidance before registering.

You are solely responsible for maintaining the confidentiality of your ph11 account login credentials, including your username and password. You must not share your account details with any other person, and you must not allow any third party to access or use your account on your behalf. ph11 will not be held liable for any losses or damages arising from unauthorised access to your account that results from your failure to keep your credentials secure. If you suspect that your account has been accessed without your authorisation, you must notify ph11 support immediately so that appropriate action can be taken to protect your account. You are responsible for all activity that takes place under your account, whether or not you personally authorised that activity. ph11 recommends that you use a strong, unique password for your account and that you do not use the same password across multiple platforms. Keeping your account secure is your responsibility, and ph11 provides this platform on the understanding that you will take reasonable steps to protect your own access.

All financial transactions on ph11 are conducted in Philippine pesos (PHP). Deposits must be made through the payment channels available on the Deposit page, and ph11 does not accept deposits made through methods not listed on that page. You must only deposit funds from payment accounts that are registered in your own name — deposits from third-party accounts are not permitted and may result in account suspension pending investigation. Withdrawal requests are processed in accordance with the payment channel used for the original deposit, and processing times may vary depending on the method selected. ph11 reserves the right to carry out identity and payment verification checks before processing any withdrawal request, and you agree to cooperate fully with any such checks. Funds held in your ph11 account are not interest-bearing and are held solely for the purpose of facilitating your use of the platform. Any attempt to exploit payment processes, including chargebacks or fraudulent deposit claims, will result in immediate account suspension and may be referred to the relevant authorities.

ph11 is provided for personal entertainment purposes only, and you agree not to use the platform for any commercial, professional, or business purpose. You must not use any automated software, bots, scripts, or other tools to interact with the ph11 platform in a way that is not consistent with normal human use. Any attempt to manipulate game outcomes, exploit technical errors, or gain an unfair advantage over other players or the platform is strictly prohibited and will result in account closure and forfeiture of any funds held in the account. You agree not to engage in any conduct that is abusive, threatening, or harmful toward other users or ph11 staff. ph11 reserves the right to suspend or permanently close any account where it has reasonable grounds to believe that these conduct standards have been violated. All content available on the ph11 platform, including game interfaces, graphics, and text, is the intellectual property of ph11 or its licensed providers and must not be copied, reproduced, or distributed without prior written permission. By using the platform, you agree to these conduct standards and acknowledge that ph11 may take action against any account found to be in violation of them.

ph11 is committed to promoting responsible gaming among all Filipino players who use the platform. We encourage all players to set personal limits on their gaming activity and to treat ph11 as a form of entertainment rather than a source of income. If you feel that your gaming activity is becoming difficult to control, we strongly encourage you to visit our Responsible Gaming page, which provides tools, guidance, and resources to help you stay in control. ph11 reserves the right to impose account restrictions or cooling-off periods on accounts where there are signs of problematic gaming behaviour, and we may do so without prior notice in cases where we believe it is in the player's best interest. Players who wish to self-exclude from the platform may contact ph11 support to request that their account be closed and access restricted. ph11 does not permit the use of the platform by individuals who are currently subject to a self-exclusion arrangement, and any such accounts found to be active will be closed immediately. Responsible gaming is a shared responsibility between ph11 and our players, and we take our role in supporting Filipino players seriously.

ph11 collects and processes personal data in accordance with our Privacy Policy, which forms part of these Terms and Conditions and should be read alongside them. By registering an account on ph11, you consent to the collection and use of your personal information as described in the Privacy Policy. ph11 will not sell your personal data to third parties, and we will only share your information with third parties where it is necessary to provide the services you have requested or where we are required to do so by law. You have the right to request access to the personal data that ph11 holds about you, and you may also request that inaccurate data be corrected. ph11 uses industry-standard security measures to protect your personal data from unauthorised access, loss, or disclosure. If you have questions about how ph11 handles your personal information, please review the full Privacy Policy or contact our support team for clarification.

ph11 provides the platform on an "as is" and "as available" basis, and we do not guarantee that the platform will be available at all times or that it will be free from errors, interruptions, or technical issues. ph11 will not be liable for any losses — including financial losses from betting or gaming activity — that arise from your use of the platform, whether those losses result from platform errors, service interruptions, or your own decisions. You acknowledge that sports betting and casino-style gaming involve risk, and that you may lose money that you deposit into your ph11 account. ph11 does not guarantee any particular outcome from any bet or game, and past results are not indicative of future outcomes. To the maximum extent permitted by applicable law, ph11's total liability to you in connection with your use of the platform shall not exceed the total amount deposited by you in the 30 days preceding the event giving rise to the claim. Nothing in these terms limits ph11's liability for fraud, gross negligence, or any other liability that cannot be excluded by law. By using ph11, you accept these limitations and acknowledge that you are using the platform at your own risk.

ph11 reserves the right to update or amend these Terms and Conditions at any time, and any changes will take effect from the date they are published on this page. It is your responsibility to check this page regularly to stay informed of any updates to the terms that govern your use of the platform. Continued use of ph11 after any changes have been published constitutes your acceptance of the updated terms. Where changes are material, ph11 will make reasonable efforts to notify registered players through the platform or by other appropriate means. If you do not agree with any updated terms, you should stop using the platform and contact ph11 support to discuss your account. These terms were last reviewed in 2025 and apply to all registered players using the ph11 platform in the Philippines. For any questions about these terms or how they apply to your account, please visit our FAQ page.